Kazimera Casino Guards Your Data

We are Kazimera Casino, and this policy explains how we handle the personal information you share when you open an account, play casino games, live tables or slots, or place sports bets with us. We collect only what we need to run your account: your name, date of birth, email address, residential address, phone number and the currency you play in, which for most players is AUD. When you verify your identity, we also ask for a photo ID and a recent proof of address. These documents go into an encrypted store, and only our compliance team can open them.

Payment data follows its own rules. If you deposit with Visa or Mastercard, your card number is handled by our payment processor and we keep only a masked reference. Withdrawals to Skrill, Neteller or Paysafecard are linked to the wallet ID you give us. For Bitcoin, Ethereum, Tether, TRON and Litecoin we record wallet addresses and transaction hashes, because we need them to trace a payment if something goes wrong. We never sell this data. We share it only with payment partners, identity checking services and game studios such as Evolution, Pragmatic Play, NetEnt and Push Gaming, and only as far as each one needs to settle rounds and prevent fraud.

We also log technical details like your IP address, device type and session times. These logs help us detect duplicate accounts, block bonus abuse and keep the site stable during busy periods. Cookies remember your login and language settings. Analytics cookies stay off until you agree to them in the cookie banner, and you can change that choice at any time.

You can ask for a copy of your data, ask us to correct it, or ask us to close your account and erase what the law doesn't require us to keep. Anti-money laundering rules mean some transaction records must stay on file for at least five years after your account closes. To send a request, contact us by email, through live chat or on Telegram. We reply within 30 days, and usually much sooner.

We are Kazimera Casino, and we only ask for the information we need to run your account, process payments and meet our legal duties. When you register, we record your full name, date of birth, email address, phone number, residential address and preferred currency, which for most players is AUD. Your date of birth lets us confirm you are of legal age before any real-money play on our slots, live tables or sportsbook. Your address and phone number help us verify your identity and contact you if something on your account needs attention.

Payment data depends on the method you choose. For Visa and Mastercard, card details go straight to our licensed payment processors, and we keep only a masked version showing the last four digits. Skrill, Neteller and Paysafecard transactions give us a reference ID and the amount, not your wallet login. If you deposit with Bitcoin, Ethereum, Tether, TRON or Litecoin, we store the wallet address and transaction hash so we can match funds to your balance and trace any delayed transfer.

Some data is created as you play. We log your bets, wins, bonus activity such as the 225% welcome offer and 100 free spins, session times, IP address and device type. Game providers including Evolution, Pragmatic Play, NetEnt and Push Gaming receive a pseudonymous player ID so rounds in titles like Gates of Olympus or Book of Dead are settled correctly. They do not get your name or contact details.

Before a first withdrawal, or once certain amounts are reached, we may ask for documents: a photo ID, a recent utility bill and proof of payment ownership. These files are encrypted at rest and reviewed by a small verification team. Messages you send through live chat, email or Telegram are also kept, because support history helps us resolve disputes fairly and spot patterns that may point to problem gambling.

We keep personal data only for as long as we have a clear reason to hold it. Your account profile, including your name, date of birth, email and contact details, stays on file while the account is open. Once you close it, we hold these records for up to 5 years. Our licence obligations and anti-money laundering rules require this, because regulators and auditors may ask us to show who played, when, and with what funds.

Transaction history is kept on the same 5-year cycle. That covers every AUD deposit and withdrawal made through Visa, Mastercard, Skrill, Neteller or Paysafecard, plus crypto transfers in Bitcoin, Ethereum, Tether, TRON and Litecoin. For crypto payments we store the wallet address and transaction hash linked to your account. We do not store private keys or seed phrases, and we never ask for them. Full card numbers are not kept on our servers: our payment processors tokenise them, and we only see the last four digits.

Identity documents you upload for verification, such as a passport, driver licence or utility bill, are kept in encrypted storage with access limited to our compliance team. Chats with support by live chat, email or Telegram are archived for 24 months so we can resolve disputes and check the quality of our replies. Game round logs from providers like Evolution, Pragmatic Play, NetEnt and Push Gaming are kept for as long as fairness checks or complaint reviews need them.

When a retention period ends, we delete the data or anonymise it so it can no longer be linked to you. You can ask for early deletion at any time by emailing support. We will remove anything we are not legally required to keep and confirm in writing within 30 days. Marketing preferences and cookie data are handled separately, and you can clear them yourself from your account settings.

We are Kazimera Casino, and the personal data in your account belongs to you. You can ask for a copy of everything we store about you at any time. That covers your registration details, your login history, your deposit and withdrawal records in AUD, the verification documents you uploaded and the notes our support team adds when you contact us. We send the export as a readable file, usually within 30 days of the request. Most requests are finished much sooner.

If something is wrong, you can ask us to fix it. A misspelled name, an old address or a changed phone number can cause trouble when a withdrawal to Visa, Mastercard, Skrill or Neteller is checked, so keeping these details current helps you too. Some fields, such as your date of birth, are locked after verification. To change them, our team will ask for a new document first.

You can also ask us to delete your data or to limit how we use it. We will remove anything we have no reason to keep. Some records have to stay for a set period under anti-money laundering and responsible gambling rules, even after an account is closed. This includes transaction logs for card payments and for crypto deposits in Bitcoin, Ethereum, Tether, TRON or Litecoin. In that case we explain which records we are keeping, why, and for how long. You can opt out of marketing emails and bonus offers whenever you like. Turning off promotional messages does not affect your balance, your game history or any active bonus.

To use any of these rights, write to us by email, message us on Telegram or open live chat and say what you need. Before we hand over or change any data, we will confirm your identity, usually by checking details only the account holder would know. If you are unhappy with how we dealt with a request, tell us and a senior team member will review it.

Kazimera Casino uses cookies and similar storage tools to keep the site working and to remember your choices between visits. A cookie is a small text file that your browser saves when you open one of our pages. Some last only until you close the tab. Others stay for a set period, usually between 30 days and 12 months, so you don't have to log in again or pick your currency every time you come back to play Gates of Olympus or check the sports lines.

We split our cookies into three groups. Essential cookies handle your login session, keep your AUD balance displayed correctly, protect payment forms when you deposit with Visa, Mastercard, Skrill or Bitcoin, and help us spot suspicious activity on your account. The site can't run without them, so they can't be switched off. Functional cookies remember things like your preferred game filters, your recently played titles and whether you've already dismissed a notification. Analytics cookies tell us which pages load slowly, which sections people use most and where visitors drop off, and we use those numbers to improve the lobby and the cashier.

Some games are loaded straight from providers such as Evolution, Pragmatic Play, NetEnt and Push Gaming. When you open a live table or a slot, that provider may set its own cookies to manage the game session and keep results tied to the correct round. Those cookies follow the provider's own policy, and we don't control what they hold.

You can accept or decline non-essential cookies through the banner on your first visit, and you can change your choice later in your account settings. Most browsers also let you block or delete cookies completely, though blocking essential ones will log you out and may stop deposits from going through. For any question about the data we store, contact our support team by email, Telegram or live chat.

We built our data handling around the General Data Protection Regulation because it is one of the strictest privacy frameworks in force today. Our players don't all live in the European Union, but we apply the same principles to every account at Kazimera Casino. We collect only what we need to run your account, verify your identity, process AUD payments and meet anti-money laundering duties. For example, if you deposit with Bitcoin, Ethereum or Tether, we record the wallet transaction reference. We do not build marketing profiles from your blockchain history.

Under GDPR-style rules you hold several clear rights. You can ask for a copy of the personal data we store about you, and we aim to send it within 30 days in a readable format. If something is wrong, such as an old address or a misspelled name, you can have it corrected. You can also object to direct marketing at any time, and unsubscribing from promotional emails about offers like our 225% welcome package with 100 free spins takes one click. Withdrawing consent never affects your balance, your bets or your access to games.

The right to erasure has limits in gambling. We are legally required to keep certain records, including identity documents, deposit and withdrawal logs and self-exclusion requests, for a fixed retention period after an account closes. Once that period ends, we delete or anonymise the data. Self-exclusion records are the one area where we may hold information longer, because deleting them could let a vulnerable player sign up again.

To use any of these rights, contact our support team by email, Telegram or live chat and write "data request" in your message. We will confirm your identity first so nobody else can get hold of your information. Some of our partners, such as Evolution, Pragmatic Play, NetEnt and Push Gaming, process gameplay data to run their titles, and payment processors like Skrill, Neteller, Visa and Mastercard handle transaction details. Each of them works under a data processing agreement that requires the same level of protection we promise you.